Federal Injury Centers of Dayton

Privacy Policy

Effective Date: October 28, 2025

Federal Injury Centers of Dayton, OH (“we,” “our,” “us”) is committed to protecting the privacy and security of all patients, visitors, and users of our website and digital portals. This Privacy Policy explains how we collect, use, store, and protect information received in connection with clinical operations, patient communications, and website usage.

1. Scope of This Policy

This policy applies to information received by Federal Injury Centers of Dayton regarding:

  • Patients and prospective patients
  • Website visitors and users of our digital forms
  • Individuals communicating with our clinic via phone, email, or SMS

2. Information We May Collect

A. Basic Identifying Information

  • Name
  • Email address
  • Phone number (including mobile numbers)
  • Physical address

B. Health & Medical Information

  • Appointment scheduling details
  • Federal agency and employment details relevant to your injury
  • Medical details shared with our DOL-OWCP doctors and staff in compliance with HIPAA and applicable federal regulations

C. Technical & Tracking Information

  • IP address, browser type, and device information collected automatically when you access our website
  • Communication preferences and consent records

Note: We do not request or require sensitive personal data (such as Social Security numbers or personal banking information) through our web forms unless explicitly required for a defined medical or claims compliance purpose. Protected Health Information (PHI) is handled strictly in accordance with HIPAA guidelines.

3. How We Use Your Information

We use collected information for legitimate medical, clinical, and business purposes, including:

  • Providing medical services related to DOL-OWCP Federal Workers’ Compensation claims and treatment.
  • Scheduling and confirming appointments.
  • Responding to inquiries submitted through phone, email, or our website.
  • Sending appointment reminders, distributing satisfaction surveys, sharing clinic news, and delivering promotional offers based on your explicit consent.
  • Complying with federal and state legal requirements, including HIPAA and the Federal Employees’ Compensation Act (FECA).

4. Information Sharing

We do not sell or rent your personal information. Your information may be shared only in the following limited circumstances:

  • With Medical Providers and Staff: To deliver treatment and coordinate care.
  • With Regulatory Agencies: As required by the U.S. Department of Labor (DOL), Office of Workers’ Compensation Programs (OWCP), or other federal/state authorities.
  • With Service Providers: Trusted vendors that assist in website hosting, scheduling, CRM systems, or communications.
  • As Required by Law: To comply with subpoenas, court orders, or other legal processes.

SMS Data Privacy: No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent are strictly confidential and will not be sold or shared with any third parties.

5. SMS Communications

By providing your mobile number and opting in to receive text messages from Federal Injury Centers of Dayton, you agree to the following:

  • Consent: We only send SMS messages to individuals who have explicitly opted in via our digital forms. Consent is never a condition of purchase or treatment.
  • Message Types: Depending on your opt-in selections, you may receive transactional messages (e.g., appointment reminders, treatment alerts) and/or promotional messages (e.g., clinic updates, surveys, special offers).
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive.
  • Assistance: For help or support, reply HELP to any text message.
  • Rates & Frequency: Standard message and data rates may apply. Message frequency varies based on interaction and communication preferences.

6. Cookies & Tracking Technologies

Our websites and portals use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site usage, and ensure secure access to our systems.

  • Essential Cookies: Required for basic website functionality and security.
  • Analytics Cookies: Used to understand how visitors interact with our website to improve performance.

You can control or disable cookies through your web browser settings. Tracking data collected via cookies is never used to harvest phone numbers or initiate unauthorized SMS communications.

7. Data Security

We implement reasonable physical, administrative, and technical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure. This includes secure cloud platforms and encrypted transmission where applicable. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Data Retention & User Rights

We retain information only as long as necessary to support clinical operations, maintain medical records, fulfill obligations, and meet legal and regulatory requirements. Information is securely disposed of when no longer required.

Your Privacy Rights: You have the right to request access to your medical records, request corrections to inaccurate information, and request restrictions on certain uses of your data as permitted by law.

Requesting Data Removal: You may request the deletion or removal of your personal communication information, including your mobile number, from our marketing and communication systems at any time by contacting us. We will process your request promptly, subject to any legal or medical data retention requirements.

9. Third-Party Links

Our website may contain links to external websites (including helpful resources such as OWCP forms and case management tools). We are not responsible for the privacy practices of these third-party websites. Please review their policies separately.

10. Children’s Privacy

Our services are intended for adult federal workers. We do not knowingly collect personal information from children under the age of 18.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Federal Injury Centers - Dayton, OH
175 E. Alex Bell Road, Suite 212
Dayton, OH 45459
Phone: (844) 855-6729